HBEC Hospitality Management Institute
By Sardar Sanjay Matkar Follow | Public

Become an influential manager, leader or supervisor through practical, skill-based learning. Grounded in the practical aspects of day-to-day business, the curriculum develops knowledge and skills useful to a leading position. Through this course you will understand the latest principles, strategic concepts, philosophies and advanced applications in management and leadership. The curriculum is specially designed for leaders and managers in the hospitality industry. Upon completing this course a student will also have detailed knowledge about following subjects:

The Changing Nature of Leadership and Management
The Quest for Quality
The Malcolm Baldrige National Quality Award and The Ritz- Carlton
Quality Service
Continuous Improvement--Process and Tools
Power and Empowerment
Communication Skills
Goal-Setting, Coaching, and Conflict-Management Skills
High-Performance Teams
The Challenge of Diversity
Managing Organizational Change
Strategic Career Planning